Understanding the Client needs
Defining the Problem
User research revealed several pain points:
Information Overload: Users felt overwhelmed by the sheer amount of options and functionalities within the app. Finding specific features or settings proved difficult, leading to frustration.
Limited Discoverability: New features and skills often went unnoticed due to a lack of intuitive discovery mechanisms. This hindered user engagement with the full potential of the Alexa ecosystem.
Inconsistent Visual Design: Inconsistencies in the app's visual design language created a sense of disorientation and reduced user confidence in navigating the interface.
Presenting the Final Design
The redesigned Alexa app prioritizes user needs with a clear and intuitive interface.
We've:
Simplified Navigation: Easy access to features through logical grouping and a prominent search bar.
Boosted Discoverability: A dedicated "Explore" section showcases new features, personalized recommendations, and clear explanations.
Unified Design: Consistent visuals, clean layouts, and user-friendly icons for a seamless experience.
Onboarding & Tutorials: Interactive guides for new users and contextual tutorials for specific features.